What are the estimated delivery times?

The estimated delivery time depends on the product ordered and the country to which it is to be shipped. You can always contact us for more detailed information.

Who will deliver my order?

We will select the optimal shipping partner for your order. After you have placed your order, you will receive tracking information from us.

How much does the shipping cost?

Shipping within Europe is free; except Switzerland.

Outside Europe, the cost of shipping depends on size, weight and the country of destination. You can request an individual offer for your destination country at any time, provided it does not fall under our standard shipping regions.

Can I cancel my order?

Yes, if your order has not yet been dispatched, you can cancel it. Please log into your account and check the status of your order.

Can I return my order?

Orders can be returned in their original condition within 7 days of delivery. Unfortunately, we can no longer accept BarrelQ as a return that has already been unpacked and used.